20 Questions Water Fountain Buyers Ask Before Ordering

Direct answers for importers, distributors, retailers, buying offices and commercial project buyers evaluating LONRICH products. Model-specific data and the final written quotation always control an order.

01

Supplier & Product Fit

Confirm that LONRICH, the product range and materials fit your channel before shortlisting models.

Is LONRICH a water fountain manufacturer or a trading company?

LONRICH is a manufacturer and exporter of indoor and outdoor water fountains. The company has operated from Xiamen, China since 1999 and works with international wholesale and commercial buyers.

Where is LONRICH located and how long has the company made fountains?

LONRICH is based in Xiamen, Fujian, China and was founded in 1999. The About page includes authentic showroom and international trade-show photographs from the company’s history.

Which types of wholesale water fountains do you supply?

The range is divided into indoor water fountains and outdoor water fountains. Indoor products include tabletop, Zen garden, Buddha, illuminated and glazed ceramic designs. Outdoor products include sculptural figures, family compositions, abstract forms and tall garden cascades.

Who can buy wholesale from LONRICH?

LONRICH primarily works with importers, distributors, retailers, e-commerce sellers, buying offices, garden centres, hospitality suppliers and commercial project buyers. The website is designed for business enquiries rather than single-unit retail sales.

What materials are used for indoor and outdoor fountains?

Indoor fountains use polyresin or glazed ceramic, depending on the model. Outdoor garden fountains use fiberglass or polyresin, with selected models using a sandstone-effect finish. The exact material is stated on every model page.

02

MOQ, Samples & Quotation

Plan a realistic first order and give the export team enough information to prepare an accurate quotation.

What is the MOQ for water fountain orders?

MOQ is stated on individual product pages where confirmed. Current outdoor model pages show 30 pieces, while indoor MOQ varies by model and collection. Final quantities can depend on the order mix, packing and destination market.

Can different fountain models be mixed in one order?

Mixed-model feasibility depends on each model’s MOQ, packing, production arrangement and shipment plan. Send the shortlisted model numbers and quantities so the export team can confirm a workable order combination.

How can I get wholesale prices and a quotation?

Use the wholesale enquiry form and provide your company, destination market, selected model numbers, estimated quantities, target delivery date, electrical configuration and certification requirements. Prices are quoted for the specific project rather than published as retail prices.

Can I order samples before a bulk order?

Sample availability, cost, preparation time and freight are confirmed for the requested model. Include the model number, destination country and intended bulk quantity in the enquiry so the team can propose the appropriate sample route.

What is the production lead time?

Lead time depends on selected models, quantity, current production schedule, electrical configuration, certification and any custom work. The applicable sample and bulk-production schedule is confirmed in the written quotation or order confirmation.

03

Technical, Electrical & Certification

Match the fountain, pump and documentation to the destination market instead of assuming one configuration works everywhere.

Do the fountains include a pump and LED light?

The listed models include a recirculating pump, and many include one or more integrated LED lights. The exact water-and-lighting configuration is shown on each product page and should be confirmed in the order specification.

Do self-contained fountains need permanent plumbing?

No. The listed self-contained fountains recirculate water from their own reservoir and do not require a permanent water connection. They still require the correct electrical supply, initial filling and routine water-level maintenance.

Which plug and voltage configurations are available?

Electrical configuration must match the destination market and the selected model. State the destination country, plug type, input voltage and any transformer or labelling requirements in the RFQ so availability can be confirmed before ordering.

Which certification options can LONRICH support?

Market-specific UL, GS, SAA, BS and CUL options are available for supported models and configurations. This does not mean every model carries every certification; the exact standard must be confirmed for the product and destination market.

Are outdoor fountains suitable for year-round outdoor use?

Outdoor models are developed for garden, patio and courtyard use, but placement and seasonal care depend on the local climate. Buyers should confirm electrical protection and provide suitable instructions for freezing conditions, severe weather and long periods without use.

04

Packing, Customization & Order Risk

Confirm the details that determine landed cost, retail readiness and how quality requirements will be handled.

What packing, carton, weight and CBM information is available?

Model pages show available packing method, carton size, net weight and gross weight. If a field is marked “Available on request,” the export team will confirm it for the selected configuration. Buyers can use final carton data to calculate CBM and shipment planning.

Can LONRICH support custom designs, colours, logos or packaging?

LONRICH accepts custom design enquiries. Feasibility, tooling, finish, logo, label, manual and packaging options depend on the product and quantity, so buyers should send artwork, target market, expected volume and approval requirements for review.

How are quality and inspection requirements confirmed?

Provide the required inspection standard, critical product checks, approved sample requirements and any third-party inspection plan before the order. The applicable quality documents, inspection stage and acceptance terms should be recorded in the quotation or written agreement.

Which shipping terms and destination markets can be quoted?

Shipping scope and Incoterms are confirmed case by case according to the destination, order size and buyer’s freight arrangement. Include the destination port or delivery location in the RFQ so product, packing and logistics costs are not confused.

What information should I include in my RFQ?

Include company name and type, destination market, model numbers, quantity per model, target delivery date, plug and voltage, required certification, packing or labelling needs, inspection requirements and destination port. A complete RFQ produces a faster and more accurate response.

Send your model list and destination market.

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