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> Help Info

1. How can I get your price?

2. What packing method you use?

3. How can I get samples?

4. What's your After Service ?

5. How many terms of payment you accept?

6. How to order?

7. What's your privacy policy?

8. Are all your water fountains hand painting?

9. Are there any additional costs when I import water fountains into my country?

10.What is the minimum quantity that I can order? 

11.Why can you offer such a low price, does it mean a low quality also?

12.How long does it take to produce the water fountains and how long does it take to arrive them?

13.How much cost for the delivery?

14.How to become agent?





1.How can I get your price?    (Top)

The fountains-world offer high quality water fountains with very low price. Please select your favorites from our website and email us, or you can send us your own samples and requirments on them, then we will give you our exact quotation immediately.



2. What packing method you use?    (Top)

1) If the quantity is small, the water fountains are safely packed by polyfoam and white box.

2)If the quantity is more than 400pcs per style, the water fountains  will be packed by polyfoam and color box without any extra cost for color box.



3.How can I get samples?    (Top)

Usually we supply samples free of charge,and you must paid for the freight charge for samples.



4. What's your After Service ?   (Top)

1)If any of the delivered water fountains show material defects, transport damage or the wrong articles have been delivered, please inform us at once after you have received the goods,and we will immediately exchange or refund the goods. Damaged goods will be replaced whenever possible.

2)The water fountains pumps are guranted for 1 year.If you have any problem with pump within 1 year,you will got replacement free of charge.



5.How many terms of payment you accept?   (Top)

Usually we accept the following payment term:

1)L/C at sight

2)30% deposit,and 70% after receive our shipping documentí»s fax copy.



6. How to order?   (Top)

1)To make an order simply go to our products pages to find the water fountains of your choice.

2)Once you are on the water fountains detail page you will be able to see all the details regarding the painting of interest.

3)Select your desired items and click on the buy button to add this to your inquiry cart.

4)Every time you add a product to your inquiry van you can opt to check out or if you wish to continue browsing.

5)Once you have made your choice simply click on the inquiry cart and than on the confirm button. Follow the confirming steps and within a few minutes your inquiries will be emailed to us.

6)After we receive your inquiries, we will contact with you immediately.



7.What's your privacy policy?   (Top)

1)Privacy Policy

Your privacy is extremely important to us. We fully respects your rights to privacy and uses the following strict guidelines to protect your privacy.

2)Privacy guidelines

To be able to fulfil your order or provide service to you as a customer of us, we may require you to provide us with limited information. Common items may include, but are not limited to, your name; your mail address and phone number

By providing this information to us, you are agreeing to allow us to utilize this information to complete all transactions you request through this Web site and to disclose that information and order details of all such transactions to us.

We will never sell, rent or give your details to any third party.


We strives to ensure the accuracy, correctness and reliability of all the data, which are displayed on our Web site. However we cannot warrant the content's accuracy, or the reliability our web server.



8.Are all your water fountains hand made?   (Top)

Yes, all our water fountains are entirely hand painting.



9.Are there any additional costs when I import water fountains into my country?   (Top)

We does not charge you any additional fees.

However local import taxes and tariffs exist in some countries around the globe. These tariffs or taxes vary from country to country and apply in some cases.

Please contact your local tax authorities who will be able to provide you with exact information regarding these import tariffs or taxes.



10.What is the minimum quantity that I can order?   (Top)

Usually our mini quantity is 100pcs/style.For regular customer,trial order could be less.



11.Why can you offer such a low price, does it mean a low quality also?   (Top)

We do business in the honest way, we persue the suitable profits but we consider more for our customers in advance.



12.How long does it take to produce the water fountains and how long does it take to arrive them?   (Top)

Normally It takes between 30-40 workdays that depends on the quantity  of the water fountains you ordered. After received your order confirmation along with the payment, we start the production. We'll keep you in posted for any progress of your order and notice you before shipment. Usually, it takes  20-30 days by sea freight.If you need the goods urgently,you can shipped them by air,and it will only take around 4-7 days.


13.How much cost for the delivery?   (Top)

The cost of shipping are all open for you to inquire, you only need to let us know the details of your order, and we will quote you the shipping freight charge at our side,or you can check the shipping freight at you side and send us your shipping forwarderí»s information,and we will arrange shipping for you.



14.How to become agent  (Top)

If you want to get the the sole agency. Please  email  us to discuss with the detailed information.


Lonrich Arts & Crafts Co.,Ltd - www.fountains-world.com
 info@fountains-world.com. Tel: 0086-592-5696208(10 lines)
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